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  • FAQ


    The certificate doesn’t recognise me

    If your computer doesn’t recognise the certificate, it could be for various reasons.

    Check the following, and if you continue having problems, call +34 91 806 10 08.

    Checking the installation. To check the installation, perform the certificate Test. If it doesn’t work, reinstall the software.

    If it still doesn’t work, check the Windows smart card service is active.